At Synthos, we want you to be completely satisfied with your purchase.
Full Refund Window
You may request a full refund within 14 days of the purchase date. No questions asked.
How to Request a Refund
- Email support@synthos.dev with your account email and purchase details
- Or submit a support ticket through your Synthos dashboard
Processing
All payments and refunds are processed by Paddle (paddle.com), our Merchant of Record. Refunds are typically processed within 5-10 business days and returned to your original payment method.
Contact
For any questions about refunds, contact us at support@synthos.dev.