1. Introduction
Synthos ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Validation Platform.
2. Information We Collect
We collect information in the following ways:
Account Information
- Name and email address
- Company name and role
- Account credentials (encrypted)
- Billing information
Usage Data
- Validation history and results
- Feature usage patterns
- Device and browser information
- IP address and location data
Dataset Information
- Dataset metadata (size, format, structure)
- Validation metrics and scores
- Note: We do not retain your actual dataset content after validation is complete
3. How We Use Your Information
- To provide and maintain our Service
- To process your validation requests
- To send you service-related communications
- To improve our algorithms and service quality
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- Role-based access controls
- Secure, SOC 2 compliant infrastructure
5. Data Retention
We retain your account information for as long as your account is active. Validation results and history are retained for 2 years or until you request deletion. Dataset content is automatically deleted within 30 days of validation completion unless you explicitly request extended retention.
6. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform
- Legal authorities when required by law
- Business partners with your explicit consent
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
8. Cookies
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how you use our Service. You can control cookie preferences through your browser settings.
9. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer at privacy@synthos.dev